Terms of service and privacy policy
GBE INTERNATIONAL OÜ
Our website address is: https://www.gbe.international
GBE International OÜ ("GBE International", “GBE”, “Our Company”), registered at Harju maakond, Tallinn, Haabersti linnaosa, Õismäe tee 139-9, 13518, Estonia, takes your data protection rights and our legal obligations very seriously. This Terms of Service and Privacy Policy ("Policy") describes how we use personal data collected through www.gbe.international ("Website"). Please read this Terms of Service and Privacy Policy ("Policy") carefully.
GBE International OÜ (“GBE International”, “GBE”, “Our Company”) uses personal data in its day-to-day operations. In our activities, we follow the General Data Protection Regulation (GDPR), the Estonian Personal Data Protection Act (PDPA), our own Data Protection Strategy and other established data protection rules. This Privacy Notice is aimed at the data subject specified in the GDPR and in the PDPA, i.e., at natural persons whose personal data are processed for provision of the service.
GBE International is totally committed to protecting your privacy. Any information we collect about you is done so in accordance with the Data Protection Act 1998. We collect information about you for 2 reasons: firstly, to process your request and secondly, to provide you with the best possible service. This may include emailing you from time to time with our newsletter which will inform you on our latest articles and any special offers. The type of information we will collect about you includes, your name, company name you represent, address, phone number and email address.
We will never collect sensitive information about you without your explicit consent. The information we hold will be accurate and up to date. You can check the information that we hold about you by emailing us. If you find any inaccuracies, we will delete or correct it promptly. The personal information which we hold will be held securely in accordance with our internal security policy and the Web Trader Code. If we intend to transfer your information outside the EEA (European Economic Area) we will always obtain your consent first. We may use technology to track the patterns of behavior of visitors to our site. This can include using a “cookie” which would be stored on your browser. You can usually modify your browser to prevent this happening. The information collected in this way can be used to identify you unless you modify your browser settings. If you have any questions/comments about privacy, you should contact us by e-mail.
We take care about the processing of your personal data and therefore we herewith assure you that GBE International takes adherence to the rules established with regard to processing your data very seriously. The Privacy Notice describes the principles and practice used by GBE International regarding the entire chain of processing personal data from the collection and use to deletion, thereby focusing on the protection of personal data. The protection of personal data is an ongoing responsibility and therefore we revise the rules of the Privacy Notice from time to time, check its compliance with the established requirements and, where necessary, update its contents.
Our Company GBE collects the following data:
data that identifies an individual, such as his/her name, contact information, such as home address, phone number and email address
login information required to use a digital account, such as username, screen name, password and other possibly identifiable information
data pertaining to the customer relationship, such as billing and payment information, product and order information, customer feedback and communications, and cancellation information
data provided by the customer regarding his/her profile and interests
permissions and authorizations
data pertaining to offer blocking
data provided in the context of surveys and studies
data required by law
other data collected with the user’s consent
Our Company would like to make sure you are fully aware of all of your data protection rights. Every user is entitled to the following:
The right to access – You have the right to request Our Company for copies of your personal data. We may charge you a small fee for this service.
The right to rectification – You have the right to request that Our Company correct any information you believe is inaccurate. You also have the right to request Our Company to complete information you believe is incomplete.
The right to erasure — You have the right to request that Our Company erase your personal data, under certain conditions.
The right to restrict processing – You have the right to request that Our Company restrict the processing of your personal data, under certain conditions.
The right to object to processing – You have the right to object to Our Company’s processing of your personal data, under certain condition
If you make a request, we have one month to respond to you. If you would like to exercise any of these rights, please contact us
Data Protection Officer (DPO)
GBE INTERNATIONAL Osaühing Register code 16348419, legal address Õismäe tee 139 9 - 13518 Haabersti linnaosa TALLINN Estonia, has appointed a specialist to ensure compliance with data protection requirements:
The DPO is available at: address Õismäe tee 139 9 - 13518 Haabersti linnaosa TALLINN Estonia
E-mail: gbe.international.ou@gmail.com
GBE International collects personal data from its business partners and customers. As a rule, these are data that are needed for the provision of tourism services chosen. We use your personal data in order to perform the contract between us and provide you our services. We do not sell your personal data to or share them with third parties, except those that we need to share them with in accordance with the law or for the purpose of performance of the service contract concluded between you and us.
You directly provide Our Company with most of the data we collect. We primarily collect personal data and process it directly from you, either orally or in writing when you:
Your personal data is collected e.g. when you become a customer, when you buy or use our products, in the context of marketing campaigns or surveys, and during other interactions with us.
when you provide us with your data when requesting services, participating in surveys or campaigns or responding to questions in the context of the services we offer
data may also be observed or derived from the use of our services. The data may be collected by us or by partners acting on our behalf.
Our Company may also receive your data indirectly from the following sources:
In addition, we collect data from registers maintained by authorities, registers on credit data and customers’ payment defaults and other trustworthy public or private registers such as the Business Information System (YTJ).
We send you the best offers and reminders by e-mail (e.g. follow-up sales, congratulations, invitations and other similar offers) only with your consent to a previously confirmed e-mail address. You can withdraw the consent at any time by clicking on the link Unsubscribe in the footer or by writing to welcome@gbe.ee
We also send you informative e-mail messages when you have made the first purchase/order from us, These messages are confirmatory, so you know that you have subscribed with us
In connection with the provision of the service we have the right to send you a feedback e-mail message when you have purchased from us or asked for an offer regarding a service. We send feedback e-mail messages only to provide the best service. If there is a natural disaster or an emergency situation, we can also contact you to make certain that you are alright and see if we can help you.
Our environments www.gbe.international, various social media channels (Facebook, Instagram) as well as many other similar environments gather certain information automatically and record it in log files. The information may contain the IP address, region or general location where your computer or another device is connected to the Internet, the type of browser used, the operating system and other use GBE International uses the information to make its online environments better, simpler and more user-friendly. We can also use your IP address to diagnose problems in GBE International server and to administer the website, analyses trends, monitor site visitors, also gather demographic information more extensively in order to better understand the preferences of the visitors of our online environments. Our online environments use cookies.
If you have granted consent to receiving newsletters and advertisements mediated by us, we ask for your name and contact details. We use this information to send you information about the services and goods provided by us and anything else that you might be interested in. Every now and then our newsletter may contain links to other online environments. GBE International is not responsible for the content or privacy policy of those environments. If you no longer wish to receive the newsletter or direct messages, you can unsubscribe by clicking on the opt-out or unsubscribe link at the end of any newsletter and/or advertisement or by writing to welcome@gbe.ee
If you wish to place an order via our online environment, we need your contact details mentioned in our website forms. This information is required only for the purpose of contacting you regarding your order and performance of the contract made or to be made with you. We share your personal data with the businesses that are directly involved in providing you with the service. We do not share your personal data with anyone else. At the time of placing the order we also ask you for information regarding payment for the order, such as your credit card number or bank payment details. Thereby we use a secure online connection to protect your personal data.
Data collected on you via your purchases are kept by GBE International on its server as long as required by law and until the date of expiry of claims, after which the personal data are deleted. The data are kept in a single database or in multiple databases administered by a third party located in the European Union or in a contracting state of the European Economic Area. These third parties do not have access to the data and they do not use your personal data for any other purpose besides retention and backup. Time and manner of use of your personal data by GBE International
Your personal data are used mainly for providing you with a service with your consent.
Your personal data are also used for updating the online environment according to your preferences, interests, needs; and in order to learn to know your wishes and preferences better and improve the aspects of provision of the services of GBE International environments.
If you have granted approval to receive newsletters, special advertisements, direct messages, etc., from us, we send you the requested information. You can opt out of such e-mail messages
Your personal data are shared with the service providers whose service is indispensable for the purpose of performance of the concluded contracts and provision of the services.
We can also share your personal data we are such need arises from investigation of criminal offences, compliance with judicial demands, fulfilment of your vital needs or an act related to sales, purchase, merger, reorganisation, financing, liquidation, winding up or a similar business-related act. In such events we take any and all measures necessary to sufficiently protect your personal data.
Transfer of personal data outside the EU or equivalent regions
GBE International is located in the Republic of Estonia, which is a member state of the European Union. The personal data that we collect are processed mainly in the Republic of Estonia as well as at the legal addresses of third parties. If data need to be transferred outside the European Union or equivalent territories during the provision of a service for the purpose of performance of the contract, Article 45 of the GDPR demands that the level of protection guaranteed to the personal data be at least the same as in the territory of the EU. This is to inform you that our company does not have any other legal means besides contractual ones to give such a guarantee, which means that we are able to obtain confirmations regarding the sufficiency of the respective level of protection from those businesses with whom it is possible to conclude contracts and negotiate contract terms and conditions as well as to obligate such businesses to guarantee the respective level of protection themselves, but we are not in any way able to guarantee the sufficiency or GDPR compliance of such measure.
However, if we cannot reach an agreement with the respective service provider regarding the compliance of the level of protection of personal data with the requirements of the GDPR, we warn you that the level of protection of personal data in the respective country of destination is not at the same good level as that of the GDPR and explain that we do not have any means to in any way guarantee the high level of protection of personal data regarding the country of destination. If you still wish to receive a service at such destination, you certify by purchasing the trip that we are allowed to transfer your personal data to such country of destination.
We never send to a service provider outside the EU more personal data than required at very minimum to approve the service or more than you would be required to submit to them if you ordered the same service directly from them, i.e. without using our services.
The Privacy Notice is meant to inform you what information GBE International collects about you and how it is used. If you have questions regarding your personal data, please contact us by e-mail welcome@gbe.ee
If you would like to learn whether GBE International processes your personal data or you wish access to your personal data, please contact us by e-mail welcome@gbe.ee
For further information on the rights of the data subject see here.
Cookies
Certain functions on this website (personalized advertisements, audience measurement, content sharing on social media) are based on services provided by third-party websites, using Cookies which allow these websites in particular to record your browsing activity, or on Cookies provided directly by Evok (newsletter and group news subscription services). These Cookies are only stored if you consent. You can accept or refuse them either for the whole website and services, or for each individual service.
A cookie is a simple text file that is stored on your computer or mobile device by a website’s server and only that server will be able to retrieve or read the contents of that cookie. Each cookie is unique to your web browser. It will contain some anonymous information such as a unique identifier and the site name and some digits and numbers. It allows a website to remember things like your preferences or what’s in your shopping basket.
Cookies generally fall into the following categories:
Strictly Necessary Cookies: These are required for the operation of our Site. They include, for example, cookies that enable you to log into secure areas. These cookies are session cookies which are erased when you close your browser.
Analytical/Performance Cookies: These allow us to recognize and count the number of users of our Site and see how such users navigate through our Site. This helps to improve how our Site works, for example, by ensuring that users can find what they are looking for easily. These cookies are session cookies which are erased when you close your browser.
Functional Cookies: These improve the functional performance of our Site and make it easier for you to use. For example, cookies are used to remember that you have previously visited the Site and asked to remain logged into it. These cookies are session cookies which are erased when you close your browser.
Targeting Cookies: These record your visit to our Site, the pages you have visited and the links you have followed to recognize you as a previous visitor and to track your activity on the Site and other websites you visit. These cookies qualify as persistent cookies, because they remain on your device for us to use during a next visit to our Site. You can delete these cookies via your browser settings. We will not collect these cookies from individuals in Europe without notice.
Use of Cookies. We advertise in a number of ways, including online through managed social media presences, and on other unaffiliated sites and mobile applications. To understand how our advertising campaigns are performing, we may collect certain information via cookies on our Site through our advertising service providers. The information we collect includes IP addresses, the number of page visits, pages viewed via our Site, search engine referrals, browsing activities over time and across other websites following your visit to our Site or applications, and responses to advertisements and promotions on the websites and applications where we advertise.
We also use certain information to identify new visitors to our Site, recognize returning visitors, advertise on other websites and mobile applications not affiliated with us, analyze the effectiveness of our advertisements, better understand our audience, customers, or other Site visitors, and determine whether you might be interested in new products or services.
Controlling Our Tracking Tools. Your browser may give you the ability to control cookies. How you do so, however, depends on your browser and the type of cookie. Certain browsers can be set to reject all browser cookies. If you configure your computer to block all cookies, you may disrupt certain web page features, and limit the functionality we can provide when you visit or use our Site. (e.g., we will not be able to provide you with searches that you have asked us to save). You can change your cookie settings at any time. Some browsers have a “Do Not Track” feature that lets you tell websites that you do not want to have your online activities tracked. These browser features are still not uniform, so we are not currently set up to respond to those signals.
Security of your data
In order to protect personal data and information that allows for identification, which you enter in our online environment, we use physical, technical and administrative protection measures. We regularly update and test our protection technologies. Our online networks are protected by firewalls and intrusion detection software. Access to your personal data is available only to the employees who need it for the purpose of providing you with the agreed service or on another legal ground.
We take sufficient measures to protect your personal data and our activity is subject to relevant information security legislation, but we would like to point out that no website or database is fully secure or hacking-proof. Protect yourself and help us prevent computer crime by protecting and keeping your passwords very carefully. Our online environment does not use spyware. If you suspect that your account has been hacked, contact us immediately.
GBE International trains its staff in order to attain a higher level of awareness of the importance and need for protection of personal data. Our dedication is also manifested in internal rules that contain data protection provisions.
If your personal data have changed, inform us about it. If you have any additional questions about your personal data, contact us. We will reply within the term prescribed by law. At the same time, be prepared that we may ask more detailed information from you in order to identify you before answering the questions. In order to ensure that the contracts serving as the basis for processing personal data sufficiently ensure the rights of the data subjects, we reserve the right to demand that a document certifying the data subject’s right of representation, which is submitted in the course of performance of the legal relationship between the parties or thereafter (among other things, in connection with data processing), and which is drawn up outside our travel agency, be authenticated by a notary or authenticated in an equivalent manner. We must be certain that the data subject consents to sending information and the information is transferred only to the right person or organization. In most of the chases we correct or delete any inaccuracy that you have detected. In some cases we can fully or partially refuse to grant your request if the law allows for it or demands it.